Cancellation policy:
Sometimes it comes differently than you think and a booked trip must be canceled.
We ask you to send us a written notification in case of cancellation.
General conditions (the deadlines indicated apply regardless of the insurance):
Info Covid 19: If after the free cancellation period, in the event of a lockdown, or an official travel warning for such areas from the government, we will credit the deposit to your guest account for a future stay.
In order to save you unnecessary costs and hassles, we recommend that you take out a travel insurance (specially in case of late arrival or early departure).
In case of late arrival or early departure we charge the total price as per booking.
No Show: we charge 100% of the booked arrangement
These cancellation conditions are independent of whether the canceled rooms are re-leased completely or partially.
Why choose HanseMerkur hotel cancellation protection:
1. Cancellation cover
Reimbursement of costs if you have to cancel your trip due to
2. Curtailment of travel
3. Delayed arrival cover
Cost of travel until | Insurance | Cost of travel until | Insurance | |
---|---|---|---|---|
75 € | 11 € | 1.750 € | 79 € | |
250 € | 14 € | 2.250 € | 105 € | |
350 € | 24 € | 2.750 € | 139 € | |
450 € | 27 € | 4.000 € | 169 € | |
700 € | 37 € | 5.000 € | 209 € | |
900 € | 45 € | 7.000 € | 295 € | |
1.250 € | 59 € | 10.000 € | 395 € |